Smoke City Customer Support & Help

Here To Help You


How long after my order is placed will my item be shipped?

How is my order shipped?

What will appear on my billing statement?

How can I track my package?

Can you ship to a P.O. Box?

Can I expedite Shipping?

I didn't receive a tracking number now what?

If I place another order after my initial order will I get my package at the same time?

I can't find my package but it says it has been delivered


Can you cancel my order?

I'd like to return my order

It's not the item that I ordered or was in the picture

How long after I receive my item must I return it if I decide to do so?


Are you guys hiring or plan on hiring in the future?